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Before Using Elvie Stride
- Can I use Elvie Stride while I’m pregnant?
- Can I use Elvie Stride if I have an implanted device?
- Can more than one person use Elvie Stride?
- How do I download the free Pump with Elvie app?
- How do I clean and sanitize Elvie Stride?
- How do I assemble Elvie Stride?
- How do I charge Elvie Stride?
- How long does it take to charge Elvie Stride and how long does the charge last?
- What level of suction can I expect from Elvie Stride?
- Will expressing with Elvie Stride be comfortable?
- How do I take Elvie Stride apart?
- Which Breast Shield sizes are available for Elvie Stride and how will I know if they’ll fit?
- How do I know which Breast Shield size to use with Elvie Stride?
- How do I put Elvie Stride on my breast and align my nipple correctly?
- Do I need a special bra to use Elvie Stride?
- Will Elvie Stride need firmware upgrades?
- How many modes and intensity settings does Elvie Stride have?
- Does milk pass through Elvie Stride’s Tubes?
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Using Elvie Stride to Express
- How do I put Elvie Stride on?
- How do I express with Elvie Stride?
- How do I pump on one side with Elvie Stride (Double)?
- Which intensity setting should I use?
- Do I need to massage my breast before using my Elvie Stride?
- How do I know which mode my Elvie Stride is in?
- How do I change the intensity settings of my Elvie Stride?
- What should I do if I fill a Cup with milk during a session?
- What positions can I use my Elvie Stride in?
- How much milk can a Cup hold?
- How do I finish a pumping session?
- How should I store my breast milk?
- How often do I need to clean and sanitize Elvie Stride?
- How should I store Elvie Stride between sessions?
- Using Elvie Stride with the App
- Product Information
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Troubleshooting
- Milk is leaking from my Elvie Stride, what do I do?
- How do I re-attach a Tube into a Cap?
- What do the alert and warning lights on my Elvie Stride mean?
- I think my Cup Front or Breast Shield is bent or warped, what do I do?
- I’ve lost the manual for my Elvie Stride, can I get a new one?
- My Elvie Stride is heating up while I’m using it, what do I do?
- How do I perform a factory reset on my Elvie Stride?
- Legal and warranty information
Do I need an account to use all of the app’s features?
Yes, you will need an account to get the most from the app.
Creating an account gives you these benefits:
You can upgrade your pump’s firmware to keep it running smoothly and access new features
You can use the Pump with Elvie app to control connected pumps and keep track of your pumping sessions
You can access help and troubleshooting advice
You can use your pump with more than one phone or tablet
You can retrieve your pumping data if you lose or replace your device
You can log out of your account at any time. This means your data is kept private if you share your device with other people.
We take your privacy very seriously and all your pumping data is stored securely and anonymously.
If at any point you’d like us to remove it from our servers it’s easy to do this. Just contact us at questions@elvie.com and we’ll be happy to help.