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Before Using Elvie Stride
- Can I use Elvie Stride while I’m pregnant?
- Can I use Elvie Stride if I have an implanted device?
- Can more than one person use Elvie Stride?
- How do I download the free Pump with Elvie app?
- How do I clean and sanitize Elvie Stride?
- How do I assemble Elvie Stride?
- How do I charge Elvie Stride?
- How long does it take to charge Elvie Stride and how long does the charge last?
- What level of suction can I expect from Elvie Stride?
- Will expressing with Elvie Stride be comfortable?
- How do I take Elvie Stride apart?
- Which Breast Shield sizes are available for Elvie Stride and how will I know if they’ll fit?
- How do I know which Breast Shield size to use with Elvie Stride?
- How do I put Elvie Stride on my breast and align my nipple correctly?
- Do I need a special bra to use Elvie Stride?
- Will Elvie Stride need firmware upgrades?
- How many modes and intensity settings does Elvie Stride have?
- Does milk pass through Elvie Stride’s Tubes?
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Using Elvie Stride to Express
- How do I put Elvie Stride on?
- How do I express with Elvie Stride?
- How do I pump on one side with Elvie Stride (Double)?
- Which intensity setting should I use?
- Do I need to massage my breast before using my Elvie Stride?
- How do I know which mode my Elvie Stride is in?
- How do I change the intensity settings of my Elvie Stride?
- What should I do if I fill a Cup with milk during a session?
- What positions can I use my Elvie Stride in?
- How much milk can a Cup hold?
- How do I finish a pumping session?
- How should I store my breast milk?
- How often do I need to clean and sanitize Elvie Stride?
- How should I store Elvie Stride between sessions?
- Using Elvie Stride with the App
- Product Information
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Troubleshooting
- Milk is leaking from my Elvie Stride, what do I do?
- How do I re-attach a Tube into a Cap?
- What do the alert and warning lights on my Elvie Stride mean?
- I think my Cup Front or Breast Shield is bent or warped, what do I do?
- I’ve lost the manual for my Elvie Stride, can I get a new one?
- My Elvie Stride is heating up while I’m using it, what do I do?
- How do I perform a factory reset on my Elvie Stride?
- Legal and warranty information
Milk is leaking from my Elvie Stride, what do I do?
Your pump should not leak during normal operation.
There are a few different reasons that your pump might leak:
It might not be assembled correctly
Your nipple alignment might not quite be right
There could be a damaged part
If you need further help, please contact our Customer Care Team.