Using Elvie Rise
How do I assemble Elvie Rise?
Watch our how-to video or follow these instructions:
Unpack the small box and leave the Baby Hub where it is.
Tightly screw the four legs into the base.
Place the base on a stable, flat floor.
Next, unwrap the Baby Hub and ensure that the plastic wrapping is kept out of reach of children, then:
1. Position the Baby Hub so the front is facing the same direction as the arrow on the base.
2. Slot the Baby Hub into the base and gently push down until it locks into place.
3. Put Elvie Rise on charge by attaching the magnetic power cable to the charging port at the back of the base and plugging the other end into a wall socket. It takes up to 2 hours to fully charge, but you can use it while it's charging.
4. To wake Elvie Rise for the first time, hold down the button until the light turns on. This may take a few seconds. Next time you turn Elvie Rise on, you only need to press the button once.
5. Download the Elvie Soothe & Sleep app from App Store or Google Play to start using Elvie Rise features - including sleep tracking, and managing an automated bounce from your phone.
Please keep all plastic wrapping and other packaging until you are satisfied with the product. You may want to keep the box for future storage.
How do I disassemble Elvie Rise?
Watch our how-to video or follow these instructions:
1. Start by putting Elvie Rise into infant bouncer mode. This will help you easily pack it away in the original packaging.
2. Reach underneath the base and press the coral button in the centre until you hear a ‘click’.
3. Hold the base in place and carefully lift the Baby Hub off.
4. Unscrew the four legs from the base.
5. Repack Elvie Rise in its original packaging.
If you plan on storing Elvie Rise for a long period of time, you’ll also need to:
1. Run the latest firmware update - you’ll find it in Settings within the Elvie Soothe & Sleep app.
2. Clean and thoroughly dry all parts and check the original packaging for moisture or pests.
3. Fully charge before storing away and recharge every 6 months to increase the lifespan of your Elvie Rise.
4. Store Elvie Rise in a temperature and humidity-controlled place between 50°F/10°C and 80°F/27°C, and away from direct sunlight or heat sources.
Want to use Elvie Rise in another room? See our instructions on moving Elvie Rise around your home
Heading off on your travels? Take Elvie Rise with you. See our instructions on travelling with Elvie Rise
Which mode should I use?
Elvie Rise has been designed to support babies throughout the day and night, so the mode you use will change depending on what baby needs - and their weight, length and developmental stage.
Learn more about Elvie Rise suitability
How do I know which bouncer mode Elvie Rise is in?
If you’ve just bought your Elvie Rise
When you first unpack it, the Baby Hub will already be positioned in infant bouncer mode. If your baby’s not yet able to hold their head up, you’ll need to adjust to newborn bouncer mode, or use Elvie Rise as a lie-flat bassinet.
See our instructions for adjusting between bouncer modes and transitioning from bouncer to bassinet
If you’ve already used Elvie Rise
You should be able to tell which bouncer mode Elvie Rise is in by how inclined the seat is, and how much of the fabric outer side wall is on show:
Newborn bouncer mode will be on a lower incline and the fabric will be more tightly folded
Infant bouncer mode will be on a higher incline and the fabric will be expanded
How should I position my baby in Elvie Rise?
To ensure baby’s positioned securely, you’ll need to follow specific guidance based on the mode you’re using.
When Elvie Rise is in bassinet mode:
Check the harness and harness buckles are fully retracted and tucked inside the harness slot before using the bassinet.
Place baby on their back, with their feet at the foot-end of the Baby Hub.
If you’re moving from bouncer to bassinet, baby will stay in position through the smooth transition and the harness will automatically retract.
When Elvie Rise is in a bouncer mode:
If the harness is retracted, pull it out from the harness slot until it comes to a natural stop.
Place baby gently into the bouncer. Their bum should be on the 'e' marked on the padded sheet.
Make sure baby is correctly secured in the bouncer
How do I secure my baby in the bouncer?
Before you start, make sure Elvie Rise is in either newborn bouncer or infant bouncer mode and positioned on a stable, flat floor.
1. If the harness is retracted, pull it out from the harness slot until it comes to a natural stop.
2. Place baby gently into the bouncer. Their bum should be sat on the 'e' marked on the padded sheet.
3. Unfold the harness and check it’s not twisted. You’ll see the Elvie logo at the front when it’s positioned correctly.
4. Align the harness buckles with the clips on each side of the bouncer and push until you hear them ‘click’ into place.
5. Adjust the harness to fit snugly and push the poppers into place, making sure they’re securely fastened on both sides. (The inner poppers are meant for smaller babies and the outer poppers for larger babies.)
6. Check the harness is fully secured by gently pulling it towards you.
How do I transition from bouncer to bassinet?
If this is the first time you're transitioning Elvie Rise from a bouncer to bassinet, we recommend trying it without baby in.
1. When Elvie Rise is in either bouncer mode, gently push down on the foot-end then squeeze and hold the transition handle before pulling up. The light will show a white ripple effect as you transition between modes.
2. The harness will automatically detach and retract into the harness slot. Make sure the harness slot is clear and baby isn't blocking the harness from retracting.
3. Release the handle once the bassinet has fully expanded and continue to pull the side up.
4. Push down on the grips with your other hand to help Elvie Rise lock into bassinet mode.
5. When you hear a 'click', it's locked in.
6. If the light turns to a red ripple effect, it's not locked into bassinet mode and you'll need to try pulling the bassinet side up again while pushing down on the grips.
7. Check the harness and harness buckles are fully retracted and tucked inside the harness slot before using the bassinet. For baby's safety, the harness cannot be pulled out when in bassinet mode.
If the light turns to a red ripple effect, it's not locked in and you'll need to try again. Learn more about Elvie Rise lights
How do I transition from bassinet to newborn bouncer?
For baby’s safety, don’t move from bassinet to bouncer with baby inside. The harness will be fully retracted in bassinet mode and baby could fall out.
Watch our how to video or follow these instructions:
1. Squeeze and hold the transition handle before gently pushing down on the foot-end.
2. Release the handle at the beginning of the transition and continue to push down until you hear it ‘click’ into place.
3. The light will show a white ripple effect as you transition between modes.
4. If the light turns to a red ripple effect, it's not locked into a bouncer mode and you'll need to try again.
5. To start using the bouncer, please follow the instructions for securing baby in the bouncer
How do I transition from bassinet to infant bouncer?
For baby’s safety, don’t move from bassinet to bouncer with baby inside. The harness will be fully retracted in bassinet mode and baby could fall out.
Watch our how to video or follow these instructions:
1. Squeeze and hold the transition handle before gently pushing down on the foot-end.
2. Keep the handle squeezed as you push down, release when it reaches infant bouncer mode and continue to push down until you hear it ‘click’ into place.
3. The light will show a white ripple effect as you transition between modes.
4. If the light turns to a red ripple effect, it's not locked into a bouncer mode and you'll need to try again.
5. To start using the bouncer, please follow the instructions for securing baby in the bouncer
How do I adjust between newborn and infant bouncer modes?
Adjusting from newborn to infant bouncer mode:
Gently push down on the foot-end, squeeze the transition handle then release it and continue to push down until you hear it ‘click’ into place.
The light will show a white ripple effect as you move between modes.
If the light turns to a red ripple effect, it's not locked into mode and you'll need to try again.
To start using the bouncer, please follow the instructions for securing baby in the bouncer
Adjusting from infant to newborn bouncer mode:
Gently push down on the foot-end, squeeze the transition handle then release it as you start to pull up. Continue to pull up until you hear it 'click' into place.
The light will show a white ripple effect as you move between modes.
If the light turns to a red ripple effect, it's not locked into a bouncer mode and you'll need to try again.
To start using the bouncer, please follow the instructions for securing baby in the bouncer
If you accidentally move past newborn bouncer mode into bassinet mode, the harness will automatically detach. If this happens, remove baby from Elvie Rise and transition it back into a bouncer mode.
What is SootheLoop™️ bouncing, and how does it work?
SootheLoop™️ is our patented technology that gives you the freedom to record a bounce and sit back while Elvie Rise automatically repeats it, over and over.
How to record a SootheLoop™️ bounce
1. Make sure Elvie Rise is in either newborn or infant bouncer mode before safely placing baby in it and securing the harness.
2. To record your bounce, press the button and gently bounce Elvie Rise by hand while the light is pulsing white.
3. When the light turns turquoise, your bounce has been recorded and Elvie Rise will continue to bounce automatically.
4. SootheLoop™ bouncing will stop after 30 minutes.
5. To stop SootheLoop™ bouncing, press the button again.
How do I clean Elvie Rise?
We recommend washing your padded sheet before first use and regularly inspecting Elvie Rise materials to check they’re in a good, clean condition.
Watch our how to video or follow these instructions:
How to wash the padded sheet
1. Unzip and remove the padded sheet.
2. Wash on its own at 40°C / Warm Wash 90-110°F.
3. Tumble dry on a low heat.
4. When completely dry, pull the harness back through the harness slot and zip it back in.
5. Press down firmly on the ‘e’ on the padded sheet to re-attach it to the Baby Hub, and make sure the harness slot is clear.
How to wash the inner side wall
1. Unzip and remove the inner side wall.
2. Wash on its own at 40°C / Warm Wash 90-110°F.
3. Tumble dry on a low heat.
4. When it’s completely dry, zip it back in.
5. If you see a gap or have difficulty zipping it back in, the inner side wall may be upside down - make sure you’ve aligned the coloured zip tape and try again.
Cleaning other components
The water-resistant layer under the padded sheet, outer side wall and harness can all be wiped clean as needed.